play exchange
play exchange
Share
Add to wishlist
This app is available for your device
play exchange
This app is available for your device
Contact
+91 8178716056
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This streamlined process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, verify a strong internet connection by checking for a stable signal. If a proper signal is established, click on "send OTP" and wait for the verification code to arrive. If the OTP doesn't arrive within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If you've changed numbers, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should allow you to access the app and enjoy its features.
Q1: What is the minimum withdrawal amount in the play exchange?
The app allows users to withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawal is only possible for the money earned from gaming, with bonus amounts remaining non-withdrawable. Users can access the withdrawn funds once they meet this minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can, however, be withdrawn after it has been earned through playing games with the bonus amount. This means the bonus is non-transferable and can only be used or withdrawn by the individual who earned it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We prioritize your convenience and security by offering a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. Our platform is fully licensed and employs cutting-edge cryptography technology to ensure that your data is secure and protected. Our user-friendly interface and 24/7 customer support make it easy for you to access your favorite games at any time. Additionally, we offer generous welcome bonuses and regular promotions to help you maximize your potential for winning.
At play exchange, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have. We understand that our players are our most valuable asset, and we strive to provide an exceptional gaming experience that exceeds your expectations. To show our appreciation, we offer generous bonuses, promotions, and a loyalty program designed to reward our most committed players. Our loyalty program is designed to recognize and reward our loyal players, providing them with exclusive benefits and perks that enhance their gaming experience. At play exchange, we are committed to creating an online gaming environment that is both entertaining and rewarding. Our games are designed to provide an unforgettable experience, with endless opportunities to win and exciting challenges to overcome. Whether you're a seasoned pro or just starting out, we have something for everyone. Join us today and enter a world of infinite entertainment and endless opportunities to win. Our team is always available to help you get started, and our dedicated support team is just a click away if you need assistance at any time.